This warranty does not cover the following:

• Cosmetic damages such as scratches, nicks, stains and dents.
• Consumable parts such as batteries, or accessories such as remote unless product damage has occurred due to a defect in materials or workmanship.
• Lost of product package or box. 
• Damage caused by service performed by anyone who is not an authorized service provider of Ferriwala.com.bd
• Damage to a product that has been modified or altered before submitting any complaint to Ferriwala.com.bd
• Modification or service by anyone other than warranted seller/brand/manufacturer.
• Failure or damage resulting from negligence, misuse, abuse, accident, modification, power surges, improper maintenance, unsuitable physical or operating environment, water (in excess of specifications), flood, fire, natural disasters, or other acts of nature or external causes.
• Damage due to not using products according to the product information materials or user guides.
• Products or parts with an altered identification label or from which the identification label has been removed.
• If any customer get servicing done by any unauthorized third-party service provider, then the service warranty will become void even if the duration has not yet expired.